Field Service Technician (m/w/d)

Atlantic Zeiser, headquartered in Emmingen-Liptingen, Germany, develops, manufactures, and distributes innovative systems, including hardware and software components, for the consumer goods packaging industry and the card market. Our product portfolio includes technologies for digital coding and marking, customization and artwork printing of packaging (CGP), and protection of high-quality cosmetics and other luxury products, as well as complete systems for printing and personalization of ID, flat financial, and commercial cards.

Atlantic Zeiser is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia has operating units in 36 countries, a turnover of 1,876 million euros in 2021, and over 8,000 employees.

About the role

As a Field Service Technician in the Customer Service department, you will make a direct contribution to our machines and printing systems. You will focus on the needs of our customers and convince them with your commitment and excellent communication skills. Complete our team with enthusiasm and your passion for digital printing technology!

Your responsibilities:

• Support during customer acceptance of our systems (FAT)
• Worldwide installation of digital printing and personalization systems
• Carrying out acceptance tests of our systems after installation together with our customers (SAT)
• Worldwide service missions to maintain the good condition and the required productivity of our machines at the customer (repairs, corrective and preventive maintenance)
• Carrying out operator, supervisor, and technical service training for and at our customers'
• Support of our customer service back-office team
• Technical support at trade fairs or exhibitions

What you need to be successful

• Completed vocational training as a mechatronics technician, electronics technician, industrial electrician, or mechanic with additional knowledge in electrical engineering
• Experience in the field of repair, maintenance, installation, and service of machines/systems and special machines
• Good PC knowledge in the area of software installation in the Windows environment
• English proficiency
• German is considered as a plus
• Car driving license (EEA Class B)
• Willingness to travel worldwide (80%)

Career changers with a technical background are also welcome.

Our offer

We offer an exciting and challenging position in an international environment with a competitive salary package, comprehensive benefits, and a strong team.

This is a permanent position, full-time. If you have any questions, feel free to reach out to Dajana Sipa at dajana.sipa@coesia.com

Join the team! We are looking forward to receiving your application.

Kindly note that we do not accept applications via mail. Please use the link to apply via our career site.

External agencies are kindly requested not to contact the company regarding this position.